Information Technology
DepartmentsAbout
Welcome to Nichols I.T.! We are here to support all your technology needs as a valued member of the Nichols community. Our services include:
– access to your Nichols account
– Wi-Fi setup
– laptop services
– email synchronization
– Office 365 access
– and more!
Laptop
To ensure a smooth academic experience, Nichols College recommends using a Windows 11 laptop. Some Nichols courses require software that is only compatible with Windows, making it the preferred operating system for all students.
Nichols Laptop Program
Students are responsible for supplying their own laptop. Nichols College has partnered with Micros Northeast to offer a Nichols-recommended laptop that meets all academic and technical requirements.
Benefits of the Nichols Laptop Program
- Guaranteed Compatibility
Your laptop will meet all Nichols software requirements. - Full Support from Nichols Help Desk
Get comprehensive tech support throughout your time at Nichols. - Loaner Laptop Service
If your HP laptop needs repair, we’ll provide a loaner so you can stay on track.
How to Purchase a Laptop
This HP ProBook 4 G1a laptop can be purchased directly through Micros Northeast’s secure online procurement portal. For purchasing questions, contact Frank Cieri Jr. at Micros Northeast via phone 781-935-1456, Monday-Friday, 9:00am to 5:00pm (EST).
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Minimum Laptop Requirements (if purchasing elsewhere)
If you choose not to purchase through the Nichols Laptop Program, your laptop should meet the following minimum specifications:
- Operating System: Windows 11 (64-bit)
- Processor: Intel Core i5/AMD Ryzen 5 or higher
- Memory: 32 GB RAM
- Protection: 3-Year Accidental Damage Protection (covers spills and drops)
Support for Personal Laptops
If you bring your own laptop (not purchased through the Nichols Laptop Program):
- Free 30-Minute Support
Our Help Desk will assist with basic setup and troubleshooting. - Manufacturer Support Assistance
For more complex issues, we’ll help you connect with your laptop’s manufacturer.
FAQs
How do I access my Nichols Email?
What type of computer should I bring?
Nichols suggests using a Windows 11 system because some software needed for capstone courses is only compatible with Windows.
Nichols Laptop Program: Nichols College has partnered with Micros Northeast to offer a Nichols-recommended laptop that meets all academic and technical requirements. This HP ProBook 445 G11 laptop can be purchased directly through Micros Northeast’s secure online procurement portal. For purchasing questions, contact Frank Cieri Jr. at Micros Northeast via phone 781-935-1456, Monday-Friday, 9:00am to 5:00pm (EST).
If you choose not to purchase through the Nichols Laptop Program, your laptop should meet the following minimum specifications::
- Windows 11 64 bit Operating System
- Intel Core i5 or AMD Ryzen 5 Processor
- 32 GB RAM
- 4 year Accidental Damage Protection (spills and drops)
How to get service for a defective laptop
Laptops purchased through MicrosNE and those previously provided by Nichols, we offer complete support. If there is an issue, bring the laptop to the Help Desk during business hours. If necessary, a loaner laptop will be given to you while the laptop is being serviced.
Free 30 Minute Support: For those students with a personal laptop, the Help Desk will provide a free 30 minute support to troubleshoot the issue. If it requires more extensive support, we will help you contact the manufacturer’s support.
What software do I need?
The following are the primary software applications needed for academic work on campus:
- Office 365 (cloud service) – All Nichols students are given an online Office 365 account, that includes email, contacts, calendar, OneDrive, and online versions of Word, Excel, PowerPoint.
- Microsoft Office (desktop version) – If needed, students may download a Nichols-licensed copy of Microsoft Office desktop version on up to 5 devices at no charge. Windows, Mac, and mobile versions are available. Follow these INSTRUCTIONS for installing OFFICE 365 onto your new computer.
How do I install Office 365?
As a Nichols student, you have the benefit of installing a Nichols-licensed copy of Microsoft Office desktop version on up to 5 devices at no charge. Windows, Mac, and mobile versions are available.
Follow these INSTRUCTIONS for installing OFFICE 365 onto your new computer.
Connecting to WI-FI
Laptops and Phones: Students can simply connect to the Wi-Fi named “NICHOLS”, then enter your Nichols username and password.
Guests visiting Nichols campus can receive 24 hours of internet access by completing the guest Wi-Fi registration. Go to wifi.nichols.edu and open the GUEST LOGIN tab.
Gaming and Streaming Devices: Go to wifi.nichols.edu and scroll down to the GAMING AND STREAMING DEVICES section > select REGISTER DEVICE
Instructions: Visit Wi-Fi instructions for connecting all other devices.
Cable TV
Each residence hall room is equipped with one Cable TV connection, provided by Charter Business. Students must supply a TV and a coaxial cable for their room. Extended Basic CABLE CHANNELS are provided.
Charter Business has transitioned its analog video TV service to high-quality digital TV service. As part of this transition, only TVs with a Digital QAM tuner in them will be able to view the service.
Can I bring my gaming console and connect to the internet?
I cannot login. Where do I get help?
Please contact the helpdesk at 508-213-2206 or email helpdesk@nichols.edu. Someone from the Help Desk will contact you during business hours.
How can I get answers to other technical questions?
Have questions that are not listed here? Go to answers.nichols.edu
Come Work In I.T.
The Nichols help desk is staffed by Nichols students. No technical experience is required. We provide the necessary training. Great way to hone your customer service skills, enhance your knowledge of technology and build your resume. Check Handshake for available positions.
