Parent Access Information

This page contains valuable instructions in regards to access that parents can obtain to view information about their student.

Student Self-Service Proxy Access

Students can grant access to their accounts from within Self-Service using the “View/Add Proxy” feature. This allows other people, called “Proxies”, to access to the student’s records for things like:

Step by Step instructions for creating a proxy.

Steps a Student Needs to Take to Grant Proxy Access

  • Login to SelfService from OneLogin
  • Click on your username in the top right corner and choose "View/Add Proxy Access"
  • If you have any existing Proxies, they are listed under “Active Proxies”. You can come to this page at any time to edit access for your existing Proxies.
  • To add a new Proxy, choose the person from the “Select a Proxy” drop-down. If the person isn’t listed, choose “Add Another User” and fill in the name, email, and other information about the person.
  • Choose the level of access you want the Proxy to have by checking the appropriate boxes.
  • After reading the Disclosure Agreement, check the box below and click Submit.
  • You will then see a confirmation message stating whether or not the Proxy user was found in our system; click Continue to give the user access or Cancel to go back.
  • The Proxy will receive an email with their username and instructions for resetting their initial password and accessing your records in SelfService; you will also receive a copy of this email as confirmation that access has been granted.
  • Your Proxy will receive a second email with their initial password. For security reasons, you will not receive the password via email.


I have questions about a bill/payment.

More information in regards to your student's bill can be found on the Student Accounts page.

I have questions about financial aid.

More information in regards to your student's financial aid can be found on the Financial Aid page.

I have questions about grades.

More information in regards to your student's grades can be found on the Registrar's Office page.

How can I get answers to technical questions?

Have questions that are not listed here? Go to

Contact Us

Contact Information
508-213-2206 (IT)
508-213-2288 (SFS)

Office Hours

Mon-Fri 8:30am-4:30pm

Summer Office Hours

Mon-Thu 8:30am-4:30pm
Closed Friday


IT is located in the lower level of the Library
SFS is located on the 3rd floor of Conrad Hall